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Frequently Asked Questions
1. What services do you offer?
We offer a range of Digital services, including cryptocurrency exchange, Virtual Top-Up (VTU) services, Airtime to Cash conversion and other Digital Innovation Services.
2. How secure are my transactions?
Your security is our top priority. We utilize advanced encryption and security protocols to protect your personal information and transaction details.
3. How does the Airtime to Cash conversion work?
You can convert your excess airtime into cash by following a simple process on our platform. By making a transfer from your mobile network account. A small fee would be deducted then the bulk will be credited to your account.
4. What cryptocurrencies can I exchange?
We support a variety of popular cryptocurrencies. Please check our platform for the full list of supported coins.
5. Are there any fees associated with your services?
Yes, we have less fees for our services, which vary depending on the type of transaction. You can view detailed fee structures on our website.
6. How can I contact customer support?
You can reach our customer support team via email, phone, or through our live chat feature on the website. We’re here to assist you 24/7!
7. Is there a mobile app available?
We offer a range of Digital services, including cryptocurrency exchange, Virtual Top-Up (VTU) services, Airtime to Cash conversion and other Digital Innovation Services.
8. How can I create an account?
Creating an account is easy! Simply visit our website, click on the "Sign Up" button, and follow the prompts to register.
9. Do I need to verify my identity?*
Yes, to comply with regulatory requirements, we may require you to verify your identity before you can start trading.
10. What if I encounter issues during a transaction?
If you experience any issues, please contact our customer support team immediately via live chat, We’re here to help resolve any problems you may encounter.